SUBTLE BODY ANATOMY YOGA TRAINING - Terms and Conditions
Practice Experience
Booking
We operate a no refund policy. We plan and prepare for our students who have committed to coming. In exchange for our promise to keep our commitment to deliver the training you sign up for, we ask you to keep your promise / contract to pay and attend. Tuition for a teacher training is paid in exchange for enrollment.
Complaints Procedure
There are three stages that you can follow to try to resolve the issue. We will always try to resolve any complaint as soon as possible.
You may wish to involve an advocate, friend or someone else to support you at any stage. If you need a sign language or community language interpreter, please let the person dealing with the complaint know and every reasonable effort will be made to provide it.
Stage one
Speak to the individual(s) concerned and try to resolve the complaint informally on the day.
If you are not satisfied with the response you have received, try to resolve the issue by following stage two.
Stage two
Outline the details of your complaint by letter or email and send it to the person who will investigate the complaint.
Your complaint will be acknowledged within 3 working days from the date it is received. The response will contain the following information.
● Name of the person(s) who will investigate the complaint.
● The date(s) that the incident happened
● What support you can expect to receive during the process of the complaint
● An expected response date In the fairness to all parties and to ensure the investigator is able to investigate the complaint in an open and meaningful way, we cannot guarantee your anonymity. In exceptional cases, however, where a child or vulnerable adult is involved, in accordance with the national guidelines and good practice the identity of individuals at risk will be protected.
When the person(s) who are dealing with the complaint, have had an opportunity to review it, they will write to the tutor or person about whom the complaint has been made. The letter will outline the main elements of the complaint and ask for a full written response.
At this point, if further relevant information comes to light, you may be asked for your comments to ensure the investigator has a balanced understanding. When your response has been received, the investigator will consider all the information available to them to make a decision.
The response will include the following information:
If you are not satisfied with the response to your complaint then outline the reasons for your dissatisfaction by letter. This information will be provided in response to stage two. In the unlikely event that a student has to cancel their place on a course... we will hold your deposit for 12 months from the start date of your chosen training, after which time any money paid will be forfeited.
All cancellations must be put in writing and emailed to Anne-Marie Southcombe at info@yogameon.ie explaining clearly the circumstances for cancellation.
GDPR
Course proprietors collect your personal details in order to provide the highest standard of service to you. We take great care with the information provided; taking steps to keep it secure and to ensure it is used only for legitimate purposes. The information you have provided will be treated as confidential and will be retained by us for the purposes of providing the services we offer. You have the right at any time to request a copy of any ‘personal data’ that we hold about you and to have inaccuracies in that information corrected.
Practice Experience
- Students should have been practicing yoga for 2 years before they embark on this training course.
Booking
- To book a place on the course a non-refundable deposit of €500 must be paid.
- Total course fees: €2500.00 or early bird €2250.00. To avail of the early bird fee the total sum must be paid before the course start.
- The full course amount must be paid before the start date, or a payment plan must be agreed to, set up, and commenced before the start date of the course.
- If the payment plan installments are not met, and a new plan is not agreed, the course leaders reserve the right to terminate a student's place on the course.
- All payment plan installments must be completed by 1st April 2020.
- Applicants will be accepted on a ‘first come first served’ basis and students who have paid their deposit will have priority over those who have not paid a deposit.
- Course leaders reserve the right to refuse a place to students who have not paid their deposit or full fees by the required date.
- The fees must be paid in full and any private sessions paid for before a graduation certificate will be issued.
- Students who withdraw from the course and have not completed all payments for the course remain liable to pay the full course fees.
- Your fees include the following:
- Training and assessment by a qualified yoga teacher SYT Yoga Alliance UK
- A full manual and other appropriate paperwork
- Retreat accommodation and food (breakfast, lunch and dinner on each day)
- Your fees do NOT include:
- Books from the required reading list
- Parking, accomodation, food.
- Insurance (you can get this from Yoga Alliance Professionals for just
£10 If you reside in the UK or £20 if you reside in Ireland - A certificate (paying the fees does not guarantee you a certificate as you will need to successfully pass all assignments and attend 100% of the course.
We operate a no refund policy. We plan and prepare for our students who have committed to coming. In exchange for our promise to keep our commitment to deliver the training you sign up for, we ask you to keep your promise / contract to pay and attend. Tuition for a teacher training is paid in exchange for enrollment.
- Booking deposits are non-refundable.
- Any course fees paid are non-refundable.
- Students who withdraw from the course and have not completed all payments for the course remain liable to pay the full course fees, in accordance to the payment plan. If you pay a deposit to hold your space, you are agreeing that you will pay the remainder of your tuition in accordance with the payment plan you register for regardless of whether you actually attend.
- Students are required to attend a minimum of 100% of the course, and are required to ensure they catch up on any missed tuition, from their fellow students or by private tuition.
- All students must arrive on time and be ready for training on their mat at the time they have been instructed to start each day.
- Exceptions may be made to missed days or lateness if it has been agreed in advance with the course coordinator or the head teacher, and the student need to catch up on this tuition, as above.
- Missed hours or days must be made up with the teacher and this will incur an additional fee for the teachers time on top of the original course fee for the module.
- All homework, projects or assignments must be complete and corrected by the
teacher before the certificate will be granted to the student. - All students must respect the studio equipment they use while in training. None of
the equipment must leave the premises. - The studio space and the communal space must be left clean and tidy as it was found
when they leave each day.
- Course coordinators reserve the right to cancel the course at any point.
- In the unlikely event that the course is cancelled, a refund will be issued.
- Course proprietors reserve the right to change or reschedule dates,
- Students wishing to cancel their place on the course will be dealt with on a case by case basis. Please note that any course fees paid remain non-refundable, and that the payment plan agreed to remains in place. In the event of death, severe illness or close family disasters that render the possibility of the student attending and adequately benefit and absorb the training, the course fee for un-attended tuition can be transferred and used on future courses or trainings.
- All cancellations must be put in writing to the course coordinators explaining clearly the circumstances for cancellation. Email: veronicayoga@gmail.com, info@yogameon.ie
- This course is accredited by Yoga Alliance Professionals YAP
- Upon signing up for the course your name, email address and phone number will be forwarded to our accrediting body, Yoga Alliance Professionals YAP, and you will get a free membership with YAP for the duration of your course. Residents of the UK and Ireland are eligible to add Trainee insurance for the duration of their course (£10 UK, £20 Ireland).
- We reserve the right to amend any of the above conditions any time throughout the course.
Complaints Procedure
There are three stages that you can follow to try to resolve the issue. We will always try to resolve any complaint as soon as possible.
You may wish to involve an advocate, friend or someone else to support you at any stage. If you need a sign language or community language interpreter, please let the person dealing with the complaint know and every reasonable effort will be made to provide it.
Stage one
Speak to the individual(s) concerned and try to resolve the complaint informally on the day.
If you are not satisfied with the response you have received, try to resolve the issue by following stage two.
Stage two
Outline the details of your complaint by letter or email and send it to the person who will investigate the complaint.
Your complaint will be acknowledged within 3 working days from the date it is received. The response will contain the following information.
● Name of the person(s) who will investigate the complaint.
● The date(s) that the incident happened
● What support you can expect to receive during the process of the complaint
● An expected response date In the fairness to all parties and to ensure the investigator is able to investigate the complaint in an open and meaningful way, we cannot guarantee your anonymity. In exceptional cases, however, where a child or vulnerable adult is involved, in accordance with the national guidelines and good practice the identity of individuals at risk will be protected.
When the person(s) who are dealing with the complaint, have had an opportunity to review it, they will write to the tutor or person about whom the complaint has been made. The letter will outline the main elements of the complaint and ask for a full written response.
At this point, if further relevant information comes to light, you may be asked for your comments to ensure the investigator has a balanced understanding. When your response has been received, the investigator will consider all the information available to them to make a decision.
The response will include the following information:
- Details of the investigation
- A decision about whether the complaint was upheld or not
- The reason for the decision
- The re-dress, if appropriate, which will be offered to you, for example, an apology,
additional help or directing you to other sources of advice or support - Any other action that may be taken in light of the complaint
- If it is not possible to provide a full answer to your complaint within 30 working days, the letter will outline reasons why and give a date by which a full answer is expected.
If you are not satisfied with the response to your complaint then outline the reasons for your dissatisfaction by letter. This information will be provided in response to stage two. In the unlikely event that a student has to cancel their place on a course... we will hold your deposit for 12 months from the start date of your chosen training, after which time any money paid will be forfeited.
All cancellations must be put in writing and emailed to Anne-Marie Southcombe at info@yogameon.ie explaining clearly the circumstances for cancellation.
GDPR
Course proprietors collect your personal details in order to provide the highest standard of service to you. We take great care with the information provided; taking steps to keep it secure and to ensure it is used only for legitimate purposes. The information you have provided will be treated as confidential and will be retained by us for the purposes of providing the services we offer. You have the right at any time to request a copy of any ‘personal data’ that we hold about you and to have inaccuracies in that information corrected.
